Tourbox runs your tour business, from enquiry to return.

Built for independent tour operators. Enquiries, itineraries, suppliers, invoices and the traveller's portal in one system, whether you are moving off spreadsheets or out of a system that no longer fits.

We set it up with you. 30 days free, no card needed. Made in Brighton.

One trip through Tourbox · enquiry to return

1Enquiry
Source
Website form
Travellers
2
Budget
GBP 12,000

Demo figures

2Itinerary
Days
14
Stops
9
Hotels
6

Demo figures

3Suppliers
Costs confirmed
19 of 19
Supplier cost
GBP 10,897.26
Margin
GBP 15,692.05

Demo figures

4Invoice
Deposit
Paid
Balance due
60 days out
Currencies
GBP and USD

Demo figures

5Traveller
Portal
Opened
Flight
LHR to CMB
Documents
3

Demo figures

6Returned
Margin realised
GBP 15,692.05
Days travelled
14
Review
Requested

Demo figures

  1. Start
  2. 3Suppliers
    Costs confirmed
    19 of 19
    Supplier cost
    GBP 10,897.26
    Margin
    GBP 15,692.05

    Demo figures

One trip, start to finish

Follow a trip from the first enquiry to the traveller's return. Each step is a real screen, shown here from a demo organisation.

  1. 1

    An enquiry arrives

    Every lead lands in one pipeline, from your website form, your inbox or a phone call, with the dates, people and budget already on it. Nothing waits in a mailbox.

    See the booking pipeline
    The enquiries board in Tourbox, one card per enquiry with the source, channel and a status of new, qualified, quote started or rejected
    Every enquiry, its source and its statusDemo organisation, invented data
    1. Any status, one board
    2. Quote started
  2. 2

    The itinerary takes form

    Build day by day from your own catalogue of hotels, transfers and excursions. Drop in the ones you have used before and the price updates as you go.

    See the itinerary builder
    The itinerary builder with a day-by-day timeline and the catalogue docked on the right
    Itinerary builder with the catalogue dockedDemo organisation, invented data
    1. Day by day
    2. Your catalogue, docked
  3. 3

    Suppliers are booked

    Every hotel, guide and transfer on the trip carries its cost, its confirmation and its invoice. You see what is booked, what is still to pay and what the margin is right now.

    See suppliers, invoices and money
    A booking's finance tab in Tourbox, with total cost, margin preview, and every supplier cost listed against the trip and its days
    Supplier costs on the bookingDemo organisation, invented data
    1. Margin, live
    2. Quote from these costs
  4. 4

    Invoices go out and money comes in

    Customer invoices, supplier invoices and payments tracked on the booking itself, in the customer's currency and yours, with the exchange rates worked out for you.

    See invoicing and payments
    A booking overview showing the quote, confirmation and departure timeline and a financial summary with outstanding amounts, margin and FX
    Booking overview with the financial summaryDemo organisation, invented data
    1. Quote to return, one line
    2. Margin on the booking
  5. 5

    The traveller gets their trip

    A branded itinerary, documents and payments in a portal and an app that carry your name, not ours. Changes you make are what they see.

    See the customer portal
    The traveller's trip page under the operator's own logo, day one with the overnight flight card and the first night's hotel
    The traveller's trip page, day by dayDemo organisation, invented data
    1. Your logo, not ours
    2. The flight, from the booking
  6. 6

    Home, and the numbers add up

    Revenue, margin, conversion and what is departing next, on a dashboard that reads the same bookings your team worked on. No month-end spreadsheet.

    See reports and the dashboard
    The Tourbox dashboard with revenue, bookings and enquiries, the enquiry pipeline, tasks and upcoming departures
    The dashboardIllustrative figures
    1. Revenue this period
    2. Pipeline and conversion

Everything in one place

Everything a trip touches is held in one system and shared by the whole team.

  • Bookings and enquiries

    One pipeline from first contact to authorised booking, with ATOL handled where it applies.

  • Itineraries and catalogue

    Reusable destinations, places, hotels and activities, and the day-by-day builder that uses them.

  • Suppliers and costs

    Supplier records, contracted rates in their currency, and the costs each one puts on a trip.

  • Customers and travellers

    Customer records, passengers, documents and the portal they see.

  • Invoices and payments

    Customer and supplier invoicing, payment tracking, more than one currency on a booking, and a link to Xero.

  • Media, knowledge base and templates

    A library for your photos and documents, a searchable knowledge base for the team, and templates for itineraries, documents and emails.

Your brand on everything the traveller sees

Everything a traveller sees is yours. The itinerary, the portal, the documents and the app carry your logo, your colours and your fonts, and Tourbox stays out of the picture.

Operators keep their own look because the trip is theirs. We are the tool, not the brand the traveller is buying from.

The customer portal
A traveller's trip page showing the trip highlights under the operator's own logo, in their typeface and colours
A trip page in the operator's brandingDemo organisation, invented data

More in the box

Tools most tour operator software leaves to other products. All of it is in the one plan.

Media library

Photos, video and documents in one library. Search by what is in the picture, not just the file name. Captions written for you, every size cropped around the subject, small photos sharpened up for big screens, and video hosted by us.

More about Media library

Reports and the dashboard

More than twenty reports, from the sales funnel and enquiry pace to supplier margin, cash flow and currency exposure. Save one, have it emailed on a schedule, or ask a question in plain words and get the chart.

More about Reports and the dashboard

Ask your own AI about your business

Connect Claude, ChatGPT or another AI assistant to Tourbox over MCP, the open standard for this. Ask it about your sales and margins, or have it draft your document templates. It sees figures only, never a customer's name, and you can switch it off at any time.

More about Ask your own AI about your business

Your website

Enquiry forms for your own website, a WordPress plugin that adds them along with your photo library, and a record of which adverts on Google, Meta and Microsoft brought in each booking. Hotel and destination write-ups can be published to your site straight from Tourbox.

More about Your website

Communications

Send from your own email address, with incoming mail sorted for you and a reply drafted from the booking. Text travellers from a number that belongs to your business. Replies come back into Tourbox, next to the booking.

More about Communications

Tasks, automation and dictation

Tasks with owners and due times, rules that create the routine ones for you, checklists for working through your hotels and activities one by one, and dictation into any field.

More about Tasks, automation and dictation

Why Tourbox

Built inside a tour operator

Tourbox was built by the engineer who spent the best part of a decade building and maintaining the systems of a working Brighton tour operator, sitting next to the people doing the job.

From the founder

Your data stays in the UK and EU

Every service we use keeps data in the UK or EU, our AI runs only on providers approved for UK and EU data, and every company that handles your data is published with its agreement. You get 14 days' notice before any change.

Who handles your data

One plan, everything in it

Priced per seat, with no feature held back to sell an upgrade. We set up your organisation ourselves and you get 30 days to see how it fits, with no card.

See pricing

Ready to run your trips from one place?

Tell us about your business and what you use today. We set up your organisation, bring your existing bookings and customers across, walk you through it, and give you 30 days to see how it fits.